Notifications

Overview#

You have the possibility to receive automated E-mail notifications.

Availability Changes#

The Availability Notification feature automatically sends email notifications to crew members when their availability status is updated in the system. This ensures that each crew member receives a clear confirmation whenever their availability is changed, helping to avoid misunderstandings and keeping everyone up to date.

Key Features#

• Automated Confirmation: Crew members receive an email each time their availability is updated.
• Grouped Updates: If multiple availability changes are made at once, all updates are grouped into a single email.
• Multi-language Support: Notifications are sent in the crew member’s preferred language (English, Dutch, French, or German).
• Clear Overview: The email includes a table summarizing the updated dates, periods (morning/evening), and the new availability status for each.
• Operator Customization: The closing message in the email can be customized by the operator in the notification settings.

How to Enable Flight Crew Notifications#

1. Navigate to Settings:

   • In the main menu, go to Settings.

2. Open Notification Settings:

   • Select the Notification tab or section.

3. Enable Flight Crew Notifications:

   • Find the “Email notification of availability change” option.
   • Toggle the switch to enable notifications for flight crew changes.
   • Changes are saved automatically.
   • Add a closing text and save manually

What the Operator and Crew Members Receive#

• When a crew member’s availability is changed, the system generates a notification.
• The notification is sent to the crew member’s email address, using the language set in their profile.
• The email contains:
  • A personalized greeting
  • An introduction explaining the update
  • A table listing all affected dates and periods, with the new availability status for each
  • A closing message and operator signature

Customizing the Closing Message#

• Operators can set a custom closing message for availability notifications in Settings > Notification.

Flight Pilot or Crew Changes#

The Flight Crew Notification feature automatically sends email notifications to pilots and ground crew members when they are assigned to or removed from a flight. This helps ensure that all crew members are promptly informed about their flight assignments and any changes.

Key Features#

• Automatic Notifications: Crew members receive an email whenever they are added to or removed from a flight.
• Personalized Content: Each email is tailored to the recipient’s role (pilot or crew) and status (added or removed).
• Multi-language Support: Notifications are sent in the crew member’s preferred language (English, Dutch, French, or German).
• Flight Details Included: Emails contain the flight date, period (morning or evening), balloon name and callsign, and assignment status.
• Operator Control: Operators can enable or disable these notifications at any time.

How to Enable Flight Crew Notifications#

1. Navigate to Settings:

   • In the main menu, go to Settings.

2. Open Notification Settings:

   • Select the Notification tab or section.

3. Enable Flight Crew Notifications:

   • Find the “Email notification of pilot and/or crew change for a flight” option.
   • Toggle the switch to enable notifications for flight crew changes.
   • Changes are saved automatically.

4. Confirmation:

   • Once enabled, all future changes to flight crew assignments will trigger email notifications to the relevant crew members.

What Crew Members Receive#

• Assignment Notification: When a crew member is assigned to a flight, they receive an email with the subject and content indicating their new assignment.
• Removal Notification: When a crew member is removed from a flight, they receive an email informing them of the change.
• Language: The email is sent in the language set in the crew member’s profile (English, Dutch, French, or German).
• Details Included: Each email contains:
  • The date of the flight
  • The period (morning or evening)
  • The balloon’s name and callsign
  • The status of the assignment (added or removed)
  • A personalized greeting and closing

Disabling Notifications#

• To stop sending notifications, simply return to Settings > Notification and toggle off the “Flight Crew” option. No further emails will be sent for crew assignment changes until re-enabled.

Notes#

• Pilots and Crew members must have a valid email address and language preference set in their profile to receive notifications in their preferred language.