UP Settings

UP (Passenger App) Settings#

Configure how passengers interact with your booking system through the UP app.

Feature Location#

Navigate to Settings > UP (Passengers App) to access these settings.

Auto-Confirm#

When auto-confirm is enabled, passengers can confirm their flight directly through the UP app without operator intervention.

Automatic Confirmation Email#

When auto-confirm is active, you can configure an automatic confirmation email that is sent to passengers the moment they confirm their flight.

The selected template is used to generate a personalized email for each passenger, including all booking details via template bookmarks (e.g., {{ flight_date }}, {{ meeting_hour }}).

Note: You must have at least one booking confirmation email template created before you can select it here. See Email Templates.

Completed & Cancelled Booking Protection#

Passengers with completed or cancelled bookings cannot access the UP app. They will see the same screen as if they entered an incorrect booking code.

See also UP Branding