Accessing and Sharing
UP is the name of the web app for passengers. Passengers can manage their booking on their own personal page.
Personal link
The short url for up is either https://up.qrel.eu.
We keep it short so that it can be used in SMS messages.
The full url is something like https://up.qrel.eu/?r=8Q8GLW&e=wpec
It’s the base url with 2 parameters. One is the reference code and the other one is an additional security code based on the email.
Using only this URL without any further parameters, the passengers will be asked to login with
- the reference code, always composed of 6 characters (numbers and letters, no special characters) and unique for every customer, example: 8Q8GLW
- their email address, as registered in Quick Release.
You will need to send the reference code and the URL to your customer using SMS or email.
You can find the reference code and email in the booking details in Quick Release..
Sending UP url in an email
In your templates you can use the following variables
- {{ booking_up_url }}, will be replaced in the text with the full url, example https://up.qrel.eu/?r=8Q8GLW&e=wpec
- {{ booking_code }}, will be replaced in the text with the booking reference code, example 8Q8GLW
You will also have to use something like.
"…You can login into your booking page using your reference code and the email address you provided to us…"
Sending UP url in an SMS
Most of the SMS (reminder, cancel, etc…) are sent to multiple customers with the same text. However, you want them to receive their own personal UP url.
You can choose to send the UP url with the SMS by using the toggle button next to Send UP url with SMS. We will add the personal UP url at the end of the SMS.
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