Add a voucher

This documentation guides users on adding a new voucher to the system in Quick Release.

Feature Location

This feature can be accessed within the Quick Release software by navigating to the following path:

  1. Login to your Quick Release account.
  2. Go to the “Voucher” section.
  3. Click on + “PLUS” to access the feature.

You can also add a voucher from the toolbar

Actions

Five actions are possible:

  • Save: Save the voucher details.
  • Save and Return: Save the voucher details and return to the list of vouchers.
  • Cancel: Cancel the voucher creation/update process.
  • Delete: Delete the voucher.
  • Create Booking: Create a new booking associated with the voucher. This is only possible when the voucher is available (all tickets)

Read also: How is the data copied from the voucher to the booking

Voucher Details

Voucher Reference

  • Type: Provide the type of the voucher or select the type from the list of types by clicking the corresponding chip.
  • Reference: Provide a unique reference of the voucher.
  • Comments: Additional comments or notes related to the voucher.

Purchased By

Provide the details of the person who purchased the voucher.

  • Contact Name: Name of the purchaser.
  • Phone: Contact phone number of the purchaser.
  • Language: Preferred language of communication for the purchaser.
  • E-mail: Email address of the purchaser.

Recipient

Provide the details of the person who will receive and use the voucher.

  • Name: Name of the recipient.
  • Phone: Contact phone number of the recipient.
  • Language: Preferred language of communication for the recipient.
  • E-mail: Email address of the recipient.
  • Address: Address of the recipient.
  • ZIP or Postal Code: ZIP or Postal Code of the recipient’s location.
  • City: City of the recipient.
  • Country: Country of the recipient.

Details

Provide information about the voucher itself.

  • Adults: The number of adult passengers that can use this voucher for payment.
  • Children: The number of child passengers that can use this voucher for payment.
  • Issue Date: The date when the voucher is issued.
  • Expiry Date: The date after which the voucher will be marked as USED in the system.
  • Payment Type: Type of payment for the voucher.
  • Amount: The amount paid using the voucher.
  • Payment Status: The status of the payment.
  • Payment Date: The date of the payment.

Tickets

This section is only visible for existing vouchers, not at the time you add a new voucher.

A list of passengers is displayed with a link to the booking of the passenger. In the payment details of the passenger you will find the voucher reference as payment reference.

How is the data copied from the voucher to the booking

The voucher should contain recipient data. If not,

  • the name of the booking will show like “VOUCHER FROM [contact name of voucher]”
  • the city will be copied from the purchaser instead of the recipient
  • the phone will be copied from the purchaser instead of the recipient
  • the language will be defaulted to ’nl’ (Dutch)

Adult and child passengers will be created in the booking based on the corresponding numbers provided in the voucher. The first passenger will get the name of the recipient and will be marked as the first adult. The remaining passengers will get the name “PAX”.

The payment type of each passenger will be “VOUCHER” and the voucher will be linked. The payment will be marked as paid.

The payment amount for the first passenger will be set to the amount of the voucher. The payment amount for all other passengers will be set to 0.

The booking will be added to the first region in the system. The start date of the booking will be the issue date of the voucher. The booking will not be added to any flight